JOB TITLE: Business Manager

LOCATION: Grand Rapids, MI.

CLASSIFICATION: Full-Time / Exempt

SALARY: Competitive Salary Based on Experience


The primary role of a Business Manager is to increase commissions from our vendor clients. This is accomplished by increasing the sales of our vendor client’s products by retailer and increasing our territories or areas of representation across the retailer enterprise. Additionally, the Business Manager is responsible for identifying and establishing sales-representation agreements with new vendor clients.


  • Lead a regular strategic assessment of existing and potential sales channels and products maximizing the sales and profitability of our manufacturer partners
  • Maintain on-going contact with our vendor clients concerning opportunities, deadlines, sales performance updates, and other information necessary to effectively manage and grow their business
  • Provide forecasts, budgets and projections on-demand as needed for our manufacturing partners
  • Work closely with our analytical sales support teams to create persuasive analyses for the express purpose of meeting the objectives of our manufacturer partners and growing baseline sales and profitability for the manufacturer, retailer and Harlow-HRK
  • Remain responsive to the needs of retailer and our manufacturer partner.
  • Identify and establish sales-representation agreements with new manufacturer partners
  • Client identification and product positioning
  • Task assigned by business needs and supervisor
  • Regular attendance at work


  • Knowledge of retail grocery systems and operations with experience in Natural, Grocery, International Foods or Drug/ General Merchandise is highly desirable
  • Bilingual communication skills are a plus
  • Strong, motivational, innovative and interpersonal skills
  • Prior work experience with a consumer product company or in a grocery retail environment is a plus.
  • Knowledge of Client Sales Processes preferred
  • Experience developing markets for new products a plus
  • Experience Selling Service / Intangible Products
  • Exceptional Leadership, Business & Communication Skills
  • Desire to Close New Jobs
  • Willingness to be flexible, adaptable, and proactive in a constantly changing industry
  • Proficient in the use of Microsoft Office – Outlook, Excel, PowerPoint, Word, Access
  • Detail Oriented
  • Excellent written, verbal and analytical skills along with the ability and desire to create and deliver effective persuasive presentations are required to meet company objectives
  • Excellent critical thinking skills
  • Great time management skills
  • Sensitivity to deadlines
  • Must have valid driver’s license and insurance


  • Prior work experience with a consumer product company or in a grocery retail environment is a plus.


  • Bachelor’s Degree preferred, however commensurate business experience will be considered as well as formal education.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
  • Work environment: The noise level in the work environment is usually minimal.
  • Extensive viewing of computer screens

Benefits include:

  • Medical, Dental and Vision Insurance
  • Medical Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Paid Time Off & 9 Paid Holidays
  • 401(k)
  • Basic and Supplemental Life and AD&D
  • Employee Assistance Program
  • Short-Term and Long-Term Disability